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Privacy Policy

Last updated: 8 November 2026

Note for the site owner: This policy reflects how this website currently works. Please have it reviewed by your legal adviser and add your registered business name and postal address where indicated before launch.

This Privacy Policy explains how VP Global Services (“VPGS”, “we”, “us” or “our”) collects, uses and protects personal information when you visit https://vpglobalservices.com (the “Website”) or contact us. Our proprietary products, MailTester and RCodes, operate on their own websites and are governed by their own policies.

1. Information we collect

Information you provide. When you submit our contact form, we collect your full name, business email address, phone number, country, company name, the service you are interested in, an optional budget range and the details you include in your project description. If you email, call or message us on WhatsApp, we receive the information you choose to share.

Information collected automatically. Like most websites, our hosting servers record standard technical information such as IP address, browser type, pages requested and the date and time of requests in server logs, which are used for security and troubleshooting. To protect our contact form from abuse, we store a one-way hashed version of the submitting IP address and submission times for a limited period.

2. Cookies

The Website uses a single essential session cookie on the contact page to protect the form against cross-site request forgery and to display form messages. The website assistant keeps the current conversation in your browser's session storage so it survives page changes; it is cleared when you close the tab. It does not identify you personally and expires when you close your browser. The Website does not currently use advertising or analytics cookies. If we introduce analytics in future, we will update this policy and, where required, request your consent.

3. Website assistant (chatbot)

Our website assistant answers questions about VPGS. The text of the questions you type is processed to generate an answer, and we keep a record of questions (without your name or IP address) for up to 90 days to improve the assistant's answers. Please do not share sensitive personal information in the chat. When AI-powered answers are enabled, your questions and the recent conversation are sent to our AI provider, Anthropic, solely to generate the reply.

4. How we use your information

  • To respond to your enquiry and discuss your requirements;
  • To prepare proposals and provide the services you request;
  • To maintain the security and proper functioning of the Website, including spam prevention;
  • To comply with legal obligations.

We do not sell your personal information. We do not add you to marketing mailing lists without your permission.

5. Legal basis and consent

We process the information you submit on the basis of your consent and to take steps at your request before entering into a contract. You may withdraw your consent at any time by contacting us.

6. Sharing your information

We share personal information only where necessary with service providers who help us operate the Website and communicate with you, such as our web hosting and email provider, and only for those purposes. We may disclose information where required by law.

Links on the Website to WhatsApp, social networks and our product websites take you to third-party services that have their own privacy policies.

7. International data transfers

We work with clients in several countries. Information you send us may be processed in India and in the countries where our service providers operate. We take reasonable steps to ensure it remains protected.

8. Data retention

We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, and for any period required by law. Rate-limiting data is automatically deleted after a short period.

9. Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), input validation and restricted access to configuration and data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you may have the right to access, correct, update or delete your personal information, to withdraw consent and to raise a grievance. To exercise these rights, contact us using the details below.

11. Children

The Website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.

13. Contact us

For privacy questions or requests, please contact:
VP Global Services
Email: info@vpglobalservices.com
Phone: +91-9911176714
Postal address: [Registered business address — to be added]